Making a general enquiry

Many of our business customers now have a dedicated customer team to answer all general and casework enquiries. The following email address and telephone number are intended for general enquiries from business customers without a customer team and for members of the public.

Online:
You can access a wide variety of explanatory and guidance material.

Call:
0844 892 1111

(Mon-Fri, 8am-6pm). Call charges are below.

Two women talking over a computerYou can access our range of free public and practice guides, FAQs and forms on this website.

You can also email Customer Support or call us 8am to 6pm, Monday to Friday (except bank holidays) on 0844 892 1111. (Calls cost 3p per minute on a BT standard tariff. Calls from other tariffs, service providers and mobile phones may cost more.)

Land Registry does receive revenue from these calls. The revenue pays for the running of the service, but Land Registry does not make a profit from it.

We will answer phone calls helpfully and as quickly as possible.